At Lyons we recognise how essential it is to ensure that staff are trained to the highest possible levels. We ensure that our staff is equipped with all of the knowledge they require to meet the needs of our customers, clients, our organisation and where appropriate the law.
As an ISO registered company we plan and arrange our training schedules to ensure that the skills necessary are in place before they are likely to be required. This proactive attitude towards training ensures our staff is always equipped with the knowledge necessary to perform their duties to the best of their abilities.
Every member of Lyons staff receives a full induction covering the essential aspects of their role.
Customer Training
We recognise that there will be times when clients will want to use their own staff to operate the machines that we have supplied them. We have a long and proven track record of working with many of the major Contract Caterers and Local Authorities.
We provide initial training to ensure that all staff involved are equipped with the necessary skills to perform their duties effectively and to the required standards. This is then backed up with scheduled refreshers to help maintain skill levels and monitor performance.
At the start of any new operating contract, we ensure that our customer support team is on hand to help your customers get the best from their new vending equipment in the early days.
Future training and refresher training for self-operators can be arranged with a member of our dedicated training staff attending site to provide on-site training.
Some of the skills training we regularly arrange for clients:
- Initial Operator Training
- Operator Refresher Skills
- Equipment Deep Cleaning
- Hygienic Operation of Beverage Machines
- Effective Operation of Snack & Food Machines
- Advance operation of Vending Equipment
- First Line Fault recognition
- Till & Back Office Management
- Vending Supervisor Training
Whatever your training needs if you would like to discuss training options then please contact us and a member of our Customer Care Team will contact you.
Every person trained by our Trainers receives a certificate of training to mark their achievements.
